GAP (General Access Pin)
Your GAP is your General Access PIN, a six digit number which is used to access OSU Online Services. It is initially set to your birth date, in the format MMDDYY. If you have never changed your GAP, it is considered "expired" and you will not be able to access ONID until you change your GAP.
NOTE: It will take up to five minutes for any changes to your GAP to appear in the ONID system.
Changing an expired GAP
To change your expired GAP you must login to OSU Online Services. When you successfully login, it will force you to choose a new GAP. This new GAP is what you will use to sign up for ONID.
If you have forgotten your GAP
- Go to the OSU Online Services Login page.
- Enter your OSU ID number.
- Click on the Forgot GAP? button.
- Answer your security question and click the Submit Answer button.
- Enter a new GAP and click the Reset GAP button.
If you do not know the answer to your security question, or you have never set a security question, do the following:
Students: Go to the Registrar's office in the Kerr Administration building and ask them to reset your GAP.
Employees and Associates: Call the OSU Computer Helpdesk at (541) 737-3474 to reset your GAP.
After your GAP has been reset by the Registrar or the OSU Computer Helpdesk, you must login to OSU Online Services. When you successfully login, it will force you to choose a new GAP. Use this new GAP to signup for ONID.